The following information is important and will help stop you from falling for some of the scams that are currently going around.
When calling you back we aim to ensure the risk for spam and fraud are minimised. We will not call you unless you have initiated the communication (first call), and we will not require you to :
- provide your financial details or passwords as part of any COVID19 communications
- “verify” or “update” your details or “reactivate” an account or anything like that
- reply to any text messages we send
If you think you might have responded to a text message scam and provided your personal or
financial details, contact your bank immediately. If you think you have received a call or text message
related to corona virus that you think is fraudulent please refer to the Action Fraud website at the link below.
https://www.actionfraud.police.uk/alert/coronavirus-scam-costsvictims-over-800k-in-one-month
