Reduction in Service Wednesday 3rd and Friday 5th February for 75-79 year old patients Covid Vaccinations

The practice will be working to deliver Covid-19 Vaccinations to patients in the age group 75-79 on Wednesday the 3rd of February and Friday the 5th of February. Please only contact the practice during these days if you feel your call is an emergency and cannot wait.

 

Thank you for supporting us to deliver the vaccination programme. 

Covid-19 Vaccine Update

Update- 18.01.21

As you will be aware from media, there are issues with vaccine delivery to General Practice. As soon as vaccine supplies are available locally we will be in contact with eligible patients.

Please avoid calling the practice with any general queries about the COVID-19 vaccine as we are unable to give you any more information at this stage and we need to try and keep phone-lines open for people who are unwell and needing medical care.

If you have a general query about the COVID-19 vaccine, please look on the NHS Inform website or use the national helpline 0800 030 8013 (which is open from 8am to 8pm, seven days a week).

Vaccine rollout to the general public, based on age and underlying health conditions, will start as soon as possible, and will depend on vaccine supply. This is likely to be at the start of the new year so please look out for a letter and a leaflet arriving in the post which will invite you to make an appointment for your vaccine. The first group to receive this will be the over 80s.

Many thanks for your ongoing patience and cooperation.

NHS Inform vaccine information : https://www.nhsinform.scot/covid19vaccine

Zero Tolerance

We have unfortunately witnessed a sharp rise a verbal aggression and abuse toward our staff in recent weeks.

This is entirely unacceptable and cannot be tolerated.

Our staff are PEOPLE too, and are doing their best to help you despite working under extreme pressure.

Please be PATIENT while we try to maintain a safe service within our much loved but severely under-resourced NHS.

You can read more about this on our policy page.

Thank you.

May Bank Holidays

Due to the increase in workload as a result of COVID-19, the Scottish Government have asked GP practices to remain open on Friday 8th May (VE Day) and Monday 25th May this year. Phone lines will be open for the usual working hours, but please remember that you should only attend the surgery in person if you have been asked to do so by the Doctor or Nurse. 

We would ask that you only contact the surgery on the above dates if you have an urgent matter that cannot wait.  

Suspected Cancer during Pandemic

Cancer Research Logo

You should still contact your doctor if you notice a change that isn’t normal for you or if you have any possible signs and symptoms of cancer.

Even if you’re worried about what the symptom might be, or about getting coronavirus don’t delay contacting them. Your worry is unlikely to go away if you don’t make an appointment. The symptom might not be due to cancer. But if it is, the earlier it’s picked up the higher the chance of successful treatment. You won’t be wasting your doctor’s time.

Cancer Research UK have a very useful link if you are concerned about contacting your GP during this time.

www.cancerresearchuk.org/about-cancer/cancer-in-general/coronavirus/cancer-symptoms

Below is a website with a symptom checker where you can check your symptoms if you are concerned about any changes in your body. 

www.getcheckedearly.org

Six week baby checks

Please note we are still carrying out routine six week baby checks. It is very important these are done to make sure that your baby’s eyes, hips and heart can be examined. To ensure you and your baby’s safety, we have introduced a number of measures to support this.

  • The surgery will call you before your appointment to make sure you know when and where to attend as we have moved premise within the Health Centre.
  • The GP will call you just before your appointment to ask some questions and to discuss any concerns you may have. This is to reduce the amount of time spent in the Health Centre to reduce you and your baby’s risk of infection. Please kep your mobile phone with you when you attend and have it switched on.
  • The GP will then bring one parent and the baby into the consultation room, again this is to reduce the risk of exposure to infection.
  • The GP will be wearing a mask, gloves and apron as routine.
  • Your baby will be examined and any prescriptions required will be sent to the Pharmacy of your choice. 

These measures have been put in place to reduce the risk of potential exposure of infection to you and your baby. We understand that you will have worries about attending, but please be assured that we are taking these steps to reduce risk. It is still very important that your baby gets checked by the GP between 6-8 weeks as many problems with the hips, heart or eyes can be identified at this time.

The resource below is useful for all parents and highlights the type of things that are checked during the routine back checks performed by your GP. 

PDF

PT-Routine-screening-reviews-during-COVID19-FINAL-VERSION-1.5.20.pdf

 

Suspension of National Screening Programmes

Screening Programme

Due to increased pressure on medical services as a result of the COVID-19 Pandemic, all screening programmes are currently suspended. This includes breast, aortic aneurysm, bowel and cervical screening. Once these services resume, you will receive a letter again from the Health Board advising you of this. Please note these programmes are organised from the Health Board directly and not from the practice. 

Good Friday and Easter Monday

Due to the increase in workload as a result of COVID-19, the Scottish Government have asked GP practices to remain open on Good Friday and Easter Monday this year. Phone lines will be open for the usual working hours, but please remember that you should only attend the surgery in person if you have been asked to do so by the Doctor or Nurse. 

We would ask that you only contact the surgery on the above dates if you have an urgent matter that cannot wait.  Thank you for your on going support in this matter. 

Road Closure

The main entrance in to the Kirkintilloch Healthcare Centre from Lenzie road will be closed for one week from Monday 2nd December. This is for road resurfacing.

The entrance to car park via Industry Street will remain open, but please be aware that this will be busier than normal, and may take longer, so please take this in to account when arriving for your appointment.