Pharmacy First- helping reduce the need for a GP appointment

Pharmacy First allows patients to access FREE advice and/or treatment for :

  • minor ailments
  • uncomplicated Urinary Tract Infection in women age 16-65, with no need for a GP appointment.
  • Impetigo, a common skin infection affecting mostly younger children, can also be treated by pharmacy.

The pharmacist will ask about your symptoms in order to give the right advice.

If you are experiencing any of the following symptoms  speak to your local community pharmacy team.

Urinary Tract Infection (females age 16-65)

  • Burning or stinging sensation on passing urine
  • Need to pass urine frequently
  • Need to pass urine urgently

Impetigo

Patients with the following symptoms may be able to access the service:

  • Minor skin infection on one area of the body
  • Red sores that pop easily and leave a yellow crust
  • Fluid-filled blisters
  • Itchy Rash

For more information-

https://www.know-who-to-turn-to.com/

Advanced Nurse Practitioners

We are delighted to have two Advanced Nurse Practitioners (ANPs) working with us at Woodhead Medical Practice.  Kerry Donoghue has completed her training as a ANP and works Tuesday morning in the practice.  Michelle Dalgarno is in training as an ANP having worked as a District Nursing Sister for many years and works in the practice on Monday afternoon and Friday morning.

ANPs are highly experienced and educated nurses who are able to assess, investigate, diagnose, and prescribe. They can deal with a variety of problems including respiratory infections, ear ache, urine infections, bowel or digestive problems, skin conditions and rashes and joint or muscle problems.

If you are calling the surgery, our receptionists will ask for a brief description of your problem. This is to ensure that you receive an appointment with the most appropriate person. Our ANPs can manage many health care problems without the need for you to see a GP.

Prescription Requests

Prescriptions will be available for collection on the following basis:
Requests made before 5.00pm will be ready for collection two working days later after 2pm. For example, prescriptions requested on a Monday will be available for collection on Wednesday after 2pm. If you are calling to request a medication not on your repeat prescription, please ensure you have advised us of an up to date contact number. If the doctor requires any more information before issuing a prescription, we will call you to discuss this.

Please do not phone to confirm your prescription is ready as this blocks our telephone lines and generates a large amount of work for reception staff.  Prescription requests made 10 days or more early are unlikely to be granted unless a reason is given i.e. if you need medication sooner for example due to holiday then please let us know.  You may be asked to attend the surgery on occasions for a review of your medication.

You can find out more about this subject on our Prescription Requests page.

Easter 2019

The practice will be closed on Friday 19th and Monday 22nd April for the Easter holiday. Please remember to order your prescriptions in advance. The practice will reopen on Tuesday 23rd April at 8:30.

New Self Check-in facility

We have a new self check in facility at woodhead medical practice. This allows you to register your arrival for your appointment without having to waiting at reception to be checked in by staff.

When arriving at the practice you will see the self check in screen at reception. Simply enter your date of birth and confirm your appointment type on the screen. Please note if you are any more than 10 minutes late for your appointment you will need to report to reception. If you are attending for an “urgent” appointment you will also need to report to reception.