Appointments with the Doctors

Opening Times

Woodhead Medical Practice

Twechar Healthy Living Centre

Booking an Appointment

To make an appointment at Woodhead Medical Practice or at the Twechar Healthy Living Centre please call our reception.  Please click here to view our telephone numbers.

It is now also possible to book routine appointments online.  To use this service you will first need to register.  Please come to the surgery at your convenience to collect a Patient Access Registration Form which will allow you to sign up for this system.  If you have already completed and returned a form please visit our Online Services page to book an appointment.

Online Services

Extended Opening Hours

These appointments are intended for patients who work and find it difficult to attend during the day due to their work commitments.

Doctors : once every week on alternate Monday and Thursday evenings, excluding Public holidays.

Nurses : every Monday and Thursday evening, excluding Public holidays.

Appointments are available with Doctors and Nurses from 5.30pm to 6.30pm

Twechar Healthy Living Centre

All Twechar appointments are booked through the Woodhead Medical Practice.

Telephone Consultation

You can also request a telephone consultation, whereby the Doctor will call you at a given time to discuss your medical problem via the telephone if this is more suitable.

Open Access Clinic

We have an Open Access Clinic on Wednesday mornings from 09:00am.  Please phone on the day and a receptionist will advise you what time to attend for your appointment.  Due to the nature of the clinic we cannot guarantee that you will see the doctor of your choice.

Out of Hours

If you become unwell after 6pm, or at weekends or bank holidays please call NHS 24 free on 111

Emergency Appointments

If an emergency appointment is requested, it is important to keep to this appointment.

If you feel within a short period that you no longer require medical treatment, you should cancel your appointment so that it can be offered to another patient in need of emergency treatment.

Emergency appointments are given to patients who feel that they must be seen that day.

Home Visits

Please try to request visits before 10.00 a.m.  If possible please come to the surgery.  We can see more patients with better facilities at the surgery.  Children with simple infections or rashes can be seen at the surgery.

Cancelled Appointments

It is important that you inform the reception staff if you you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters may be removed from the list.

You can also use our online services to cancel an appointment, but you can only do this 24 hours in advance of your appointment (excluding weekends and public holidays).

Online Services

If you are Late

Please attend your appointment on time, if you are late you may not be seen.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Private Medical Examinations

Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc, will require longer than a routine appointment.

These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable when you require to arrange any such examination.

Request for GP Letters/Completion of Forms

If your Doctor has agreed to write a letter for you in connection with your employment, acting as a referee, or for some other specific area, you may be charged for this letter. If you wish your Doctor to complete a form/report for you, there will also be a charge for this, please allow 48 hours before uplifting your form.

The reception staff will advise you of any applicable charges.