Pharmacy First- helping reduce the need for a GP appointment

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Pharmacy First

Pharmacy First allows patients to access FREE advice and/or treatment for :

  • minor ailments
  • uncomplicated Urinary Tract Infection in women age 16-65, with no need for a GP appointment.
  • Impetigo, a common skin infection affecting mostly younger children, can also be treated by pharmacy.

The pharmacist will ask about your symptoms in order to give the right advice.

If you are experiencing any of the following symptoms  speak to your local community pharmacy team.

Urinary Tract Infection (females age 16-65)

  • Burning or stinging sensation on passing urine
  • Need to pass urine frequently
  • Need to pass urine urgently

Impetigo

Patients with the following symptoms may be able to access the service:

  • Minor skin infection on one area of the body
  • Red sores that pop easily and leave a yellow crust
  • Fluid-filled blisters
  • Itchy Rash

For more information-

https://www.know-who-to-turn-to.com/

Bank holiday on 30th September 2019

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Please note that the practice is closed on Monday the 30th of September for the local holiday and will reopen on Tuesday 1st of October. Please ensure your medication requests are received on time.

Advanced Nurse Practitioners

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We are delighted to have two Advanced Nurse Practitioners (ANPs) working with us at Woodhead Medical Practice.  Kerry Donoghue has completed her training as a ANP and works Tuesday morning in the practice.  Michelle Dalgarno is in training as an ANP having worked as a District Nursing Sister for many years and works in the practice on Monday afternoon and Friday morning.

ANPs are highly experienced and educated nurses who are able to assess, investigate, diagnose, and prescribe. They can deal with a variety of problems including respiratory infections, ear ache, urine infections, bowel or digestive problems, skin conditions and rashes and joint or muscle problems.

If you are calling the surgery, our receptionists will ask for a brief description of your problem. This is to ensure that you receive an appointment with the most appropriate person. Our ANPs can manage many health care problems without the need for you to see a GP.

Public Holiday – Monday 15 July 2019

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Please note the practice will be closed on Monday the 15th of July for the local holiday and will re-open on Tuesday the 16th July. Please ensure you order your prescriptions in plenty of time

Prescription Requests

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Prescriptions will be available for collection on the following basis:
Requests made before 5.00pm will be ready for collection two working days later after 2pm. For example, prescriptions requested on a Monday will be available for collection on Wednesday after 2pm. If you are calling to request a medication not on your repeat prescription, please ensure you have advised us of an up to date contact number. If the doctor requires any more information before issuing a prescription, we will call you to discuss this.

Please do not phone to confirm your prescription is ready as this blocks our telephone lines and generates a large amount of work for reception staff.  Prescription requests made 10 days or more early are unlikely to be granted unless a reason is given i.e. if you need medication sooner for example due to holiday then please let us know.  You may be asked to attend the surgery on occasions for a review of your medication.

You can find out more about this subject on our Prescription Requests page.